Serve With Strategy & A Smile

 Tip # 33 Contributed By: Waitress Ena
Serve With Strategy & A Smile

When serving seniors, I find it important to go at a pace they are comfortable with. That typically means slowing down a bit. I also provide eye contact whenever possible. This shows respect and communicates that they are important to me. And it allows those who have hearing impairments to read my lips. And of course, I address a person by name (if I know it) and offer a smile. spacer
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